receptionist,permanent position, starting from 19/07/2010 17:53:34 onwards
Guest Service Staff Receptionist:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 30 property locations in the UK and Ireland and more to come...
Jurys Inn Chelsea
now has an excellent opportunity available for an Reception Assistant to join our Front of House team.
Purpose:
To provide the guest with an efficient and friendly welcome and departure, while ensuring the department operates in an organised manner. Ensure a professional, friendly and courteous service to all guests.
Key Responsibilities:
To be familiar with the days business, including arrivals, departures, special requests, etc.
To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).
To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in
Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.
Handle all guest enquiries and complaints in a professional manner
Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
To assist in the smooth running of the front office desk during your shift.
The ideal candidate for this position:
Must be courteous and focused on providing a consistently high standard of customer service
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced environment
Must be flexible with regards to hours
Must have a good command of the English Language
Must have excellent self-presentation
Should have previous experience in similar role
Should have experience using Fidelio or similar reservations system
Jurys Inns Group are equal opportunities employers
We do not require the use of agencies at this time
Advert number 4735, Job location Greater London, UNITED KINGDOM
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Jurys Inn Chelsea
| Imperial Road
Imperial Wharf
London SW6 2GA
Greater London
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 19/07/2010 17:53:33 onwards
GSS Receptionist:
Check it Out.................
Jurys Inn Belfast
now has an excellent opportunity available for a Receptionist to join our Front of House team.
Position Summary:
To provide the guest with an efficient and friendly welcome and departure, while ensuring the department operates in an organised manner. Ensure a professional, friendly and courteous service to all guests.
Key Responsibilities:
To be familiar with the days business, including arrivals, departures, special requests, etc.
To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).
To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in
Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.
Handle all guest enquiries and complaints in a professional manner
Ensure all cash, charge, float, foriegn exchange and till procedures are carried out in accordance with Company policy.
To assist in the smooth running of the front office desk during your shift.
The ideal candidate for this position:
Must be courteous and focused on providing a consistently high standard of customer service
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced environment
Must be flexible with regards to hours
Must have a good command of the English Language
Must have excellent self-presentation
Must have a basic standard of education
Previous experience in similar role is desirable
Previous experience using Fidelio or similar reservations system is desirable
Advert number 4730, Job location Antrim, UNITED KINGDOM
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Jurys Inn Belfast
| Fisherwick Place
Great Victoria Street
Belfast
Antrim
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 15/07/2010 onwards
Receptionist: How about working in one of Warwickshires most prestigious hotels? Barceló Billesley Manor Hotel is a 16th Century Manor House set in 11 acres of beautiful parkland. This 72 bedroom, four star hotel has 10 meeting and event rooms catering for up to 100 delegates. It has a great Health Club and a fine dining restaurant which has two AA accolades. This period property has a reputation for providing exceptional service and delivering consistently high standards. Join our busy receptions team and you'll need to have a talent to keep everyone happy. You'll be providing customer service for guests at check in and check out and be available to help guests when required. You'll also be taking payments and must be able to maximise sales opportunities at all times. At times you'll be operating switchboard and directing calls appropriately. To Apply You'll Need... Exceptional organisational skills and an eye for detail Previous experience in a customer facing role Proven IT skills, ideally with knowledge of Windows & MS Office. Previous experience of using a computerised Front of House system would be an advantage. Friendly disposition with clear spoken English To be eligible to live and work in the UK Benefits include uniform, meals on duty, complimentary use of Leisure Club, staff stays in Barcelo UK hotels and discounted accommodation and holiday rates across Barcelo Group worldwide.Please note that due to the volume of responses we receive we will only respond to those applicants we wish to interview. Please also note that the closing date mya be subject to change without prior notification.
Advert number 4708, Job location Warwickshire, UNITED KINGDOM
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Barcelo Billesley Manor Hotel
| Billesley
Nr Alcester
Stratford upon Avon B49 6NF
Warwickshire
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 06/07/2010 onwards
Receptionist: How about working in one of Warwickshires most prestigious hotels? Barceló Billesley Manor Hotel is a 16th Century Manor House set in 11 acres of beautiful parkland. This 72 bedroom, four star hotel has 10 meeting and event rooms catering for up to 100 delegates. It has a great Health Club and a fine dining restaurant which has two AA accolades. This period property has a reputation for providing exceptional service and delivering consistently high standards. Join our busy receptions team and you'll need to have a talent to keep everyone happy. You'll be providing customer service for guests at check in and check out and be available to help guests when required. You'll also be taking payments and must be able to maximise sales opportunities at all times. At times you'll be operating switchboard and directing calls appropriately. To Apply You'll Need... Exceptional organisational skills and an eye for detail Previous experience in a customer facing role Proven IT skills, ideally with knowledge of Windows & MS Office. Previous experience of using a computerised Front of House system would be an advantage. Friendly disposition with clear spoken English To be eligible to live and work in the UK Benefits include uniform, meals on duty, complimentary use of Leisure Club plus staff stays in Barcelo UK hotels and discounted accommodation and holiday rates for Barcelo Group worldwide.Please note that due to the volume of responses we receive we will only respond to those candidates we wish to interview. Please also note that the closing date is subject to change with out prior notification.
Advert number 4691, Job location Warwickshire, UNITED KINGDOM
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Barcelo Billesley Manor Hotel
| Billesley
Nr Alcester
Stratford upon Avon B49 6NF
Warwickshire
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 19/07/2010 17:53:37 onwards
Reservations Agent:
Jurys Inns Group is now inviting applications for
Central Reservation Agents
The reservations agent will work closely with the Team leaders. The successful reservations agent applicant will be required to accurately take and manage all room enquiries for Jurys Inns efficiently and following company standards. This is an exciting and challenging opportunity to operate within a new large department, in a new central reservations office.
The ideal candidate will have:
Experience in a reservations/ call centre or booking environment
Excellent customer care skills
Excellent level of verbal English particularly on the phone
A friendly approachable telephone manner
Willing to work flexible shifts
Good knowledge of Microsoft packages
Ability to handle complaints
Good knowledge of the UK and Ireland Geographically
Experience using a reservations/ booking system
Ability to work in a team Responsibilities will include but are not limited to:
Ensuring all calls are handled politely and efficiently ascertaining and accurately meeting the callers needs
A thorough knowledge and consistent delivery of the brand standards and processes in the department
Promote the properties services to maximise facility usage
Dealing with guest complaints in a friendly and efficient manner
Communicating sales leads to the department manager
Keeping up to date about department, hotel and company activities
Jurys Inns Group Ltd is an equal opportunities employer
We do not require the assistance of agencies at this time
Advert number 4686, Job location West Midlands, UNITED KINGDOM
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Jurys Inn Birmingham
| 245 Broad Street
Birmingham B1 2HQ
West Midlands
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 19/07/2010 17:53:36 onwards
Receptionist:
Jurys Inns Group Ltd is one of the fastest-growing hotel groups in Europe, with 32 property locations in the UK and Ireland and more to come...
Jurys Inn Watford
now has an excellent opportunity available for an Reception Assistant to join our Front of House team.
Purpose:
To provide the guest with an efficient and friendly welcome and departure, while ensuring the department operates in an organised manner. Ensure a professional, friendly and courteous service to all guests.
Key Responsibilities:
To be familiar with the days business, including arrivals, departures, special requests, etc.
To have thorough understanding of all requirements when checking-in and/or checking-out a guest (confirm booking, length of stay, package etc).
To offer guest services such as wake up call, newspaper, assistance with luggage etc. upon check-in
Communicate hotel services to guests, i.e. opening and closing times and Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.
Handle all guest enquiries and complaints in a professional manner
Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
To assist in the smooth running of the front office desk during your shift.
The ideal candidate for this position:
Must be courteous and focused on providing a consistently high standard of customer service
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced environment
Must be flexible with regards to hours
Must have a good command of the English Language
Must have excellent self-presentation
Should have previous experience in similar role
Should have experience using Opera or similar reservations system
Jurys Inns Group are equal opportunities employers
We do not require the use of agencies at this time
Advert number 4685, Job location Hertfordshire, UNITED KINGDOM
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Jurys Inn Watford
| 31 - 35 Clarendon Road
Watford WD17 1JA
Hertfordshire
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 19/07/2010 16:01:02 onwards
Why should you choose Firmdale?
At Firmdale we work towards the highest levels of guest satisfaction, as such you will be part of an award winning team who take service to another level. We are a market leader and a rapidly expanding Company that can offer fantastic career opportunities. To facilitate our expansion we have a policy to wherever possible, promote from within. At Firmdale, each individual employee is valued here you are not just another number, you are key to our future success.
We have a dedicated Company trainer as well as dedicated IT and Food & Beverage trainers. We offer a fantastic spectrum of training opportunities. The training available ranges from soft management to detailed technical skills; examples of these are Train the Trainer, Leadership, Learning Academies and much more.
Firmdale is a Company you will be proud to work for. We are individual, stylish, modern and elegant.
In recognition of our commitment to investing in our people we have won the following awards;
Winner Hotel Excellence Awards "Excellence in Customer Service" 2010Winner Queens Award for Enterprise 2000, 2006, 2009 Winner CIPD People Management Award for "Employee Engagement" 2009Winner Excellence in Human Resources with HR in Hospitality 2009Winner Springboard Award for Excellence 2008 - "Best initiative to attract people into management" Winner Training Journal "Best customer service initiative" 2008Winner Springboard Award for Excellence 2007 - "Best Career Progression"About the Receptionist JobWe are currently recruiting for a Receptionist to join our team.
This is an excellent opportunity to become part of an award winning team with a reputation for excellence throughout the industry.
To be successful in your application for the position of Receptionist, you must possess the following:
Essential
Previous experience as a Receptionist
A proven track record and background in 5* and 4* properties
Excellent communication skills both verbal and written
Down to earth personality
Team player
Excellent personal presentation
Superb attention to detail
Outstanding customer service skills and an approachable and friendly manner
The right to work in the United Kingdom
Desirable
Previous Fidelio experience
Receptionist Hours: 40 hours a week (5 days out of 7, including weekends)
Company Info
Firmdale Hotels is an award winning hotel group. We have won the Queens Award for Excellence three times and the Soho Hotel has won The Cateys Award for Hotel of the Year.
Quality is what we are all about at Firmdale and thats from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.
Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognized for your individual contribution then this is the company for you. As a result of our success we are a rapidly expanding group and therefore are able to offer excellent career progression along with individually tailor made career development plans.
The behaviours we value at Firmdale are;
Positive can do attitude, Enthusiastic and passionate, Consistently professional, Friendly and Attentive, Interested and Driven and Genuine/Loyal/HonestThe behaviours our managers will demonstrate are;
Genuine care for their people, Customer focused, Involve people and Empower, Show consistent appreciation, Show real trust, Listen and Act, Give clear expectations, Encourage teamwork, Driven/Passionate and Ensure work is funBenefits for working for Firmdale;
·Extensive training and development opportunities, Career planning and progression.
·Competitive salaries
·Free Dry Cleaning for uniforms and discounted dry cleaning for employees personal items
·Meals on duty
·Incremental Holiday starting at 20 and going up a day each year to 25 days.
·Experience Vouchers (which are redeemable during your employment)
Incentive Schemes;
·Departmental Incentive Schemes
·Recruitment Incentive Scheme
·Employee of the month/year awards
Advert number 4678, Job location Greater London, UNITED KINGDOM
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Charlotte Street Hotel
| 15-17 Charlotte Street
London W1T 1RJ
Greater London
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 19/07/2010 17:53:33 onwards
GSS Receptionist:
Check It Out! ..
Jurys Inn Parnell Street located in Dublin City Centre is currently recruiting for the position of:
Guest Service Staff Reception
The ideal candidate will have excellent communication skills, a high standard of customer service, be approachable and able to work well under pressure. Teamwork is essential for this role.
They must have a positive attitude towards training and development and be able to demonstrate their interest in this area.
Experience of using a computerised system is required and a good knowledge of Fidelio would is essential
Main duties include check in and out of guests, answering a busy switchboard, assisting with reservations out of hours, cash handling, daily banking and general administration duties.
Training and development opportunities are provided to ensure you develop your career to your full potential.
If you think you have what it takes apply online now!
Jurys Inns is an Equal Opportunities employer.
We do not require the use of agencies at this time
Advert number 4628, Job location Dublin, IRELAND
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receptionist,permanent position, starting from 02/06/2010 onwards
Receptionist: How about working in the Southwests most magnificent hotel? Barceló Torquay Imperial is a spectacular 152 bedroom hotel poised elegantly on the cliff edge overlooking the bay. This stunning property has 6 conference rooms which hold up to 350 guests. It is a fabulous hotel whose staff are passionate about the service and standards they offer. Join our busy receptions team and you'll need to have a talent to keep everyone happy. You'll be providing customer service for guests at check in and check out and be available to help guests when required. You'll also be taking payments and must be able to maximise sales opportunities at all times. At times you'll be operating switchboard and directing calls appropriately. To Apply You'll Need... Exceptional organisational skills and an eye for detail Previous experience in a customer facing role Proven IT skills, ideally with knowledge of Windows & MS Office. Previous experience of using a computerised Front of House system would be an advantage. Friendly disposition with clear spoken English To be eligible to live and work in the UK Discounted accommodation, food & beverage rates. Free meals whilst on duty and free car parking. Complimentary membership to health club faicilities.Due to the large levels of interest we receive from applicants wishing to joing our team, we will only respond to candidates we wish to progress through our recruitment process.
Advert number 4587, Job location Devon, UNITED KINGDOM
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Barcelo Torquay Imperial Hotel
| Park Hill Road
Torquay
Devon TQ1 2DG
Devon
UNITED KINGDOM
Client Web Site
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receptionist,permanent position, starting from 19/07/2010 17:52:23 onwards
Receptionist: Currently available is a position for an hotel Receptionist. We are seeking candidates who have excellent customer service and communication skills. You will also need to be organised and friendly. Experience is desired but not necessary as full training will be given. Approximately 40 hours per week over five days with a combination of early and late shifts. Duties will include hotel reception, hosting and other general duties. Knowledge of Microsoft office programmes including outlook and use of computerised hotel systems advantageous.Please apply apply in writing and send your CV to Joanne TaylorWashbourne CourtLower SlaughterGloucestershireGL54 2HSTel; 01451 822143Fax: 01451 821045
Advert number 4158, Job location Gloucestershire, UNITED KINGDOM
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receptionist,permanent position, starting from 19/07/2010 17:52:22 onwards
Receptionist: An opportunity has risen for a full time receptionist to join our small, friendly team. The position involves working five days out of seven between 7am and 3pm or 3pm and 11pm on a rota basis. For further details please contact Vicki Gracey on 01761 241631.
Advert number 3967, Job location Somerset, UNITED KINGDOM
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receptionist,permanent position, starting from 19/07/2010 17:52:24 onwards
Full Time Receptionist Required: Hotel Receptionist required for our Luxury Relais & Chateaux Country House Hotel in the heart of the Cotswolds.
Advert number 2988, Job location Gloucestershire, UNITED KINGDOM
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receptionist,permanent position, starting from 19/07/2010 17:52:22 onwards
Bath House Receptionist: We have an opportunity for an enthusiastic & dedicated Receptionist to join our friendly and professional team.With a focus on guest care and attention to detail, the ideal candidate would have experience in a similar role, with excellent interpersonal and communication skills, together with the ability to be flexible and adaptable to the needs of the business. Previous experience in a spa environment would be preferrable.
Advert number 2620, Job location Somerset, UNITED KINGDOM
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receptionist,permanent position, starting from 19/07/2010 17:52:23 onwards
Receptionist: Currently available is a position for an hotel Receptionist. We are seeking candidates who have excellent customer service and communication skills. You will need to be organised and friendly. Experience is desired but not necessary as full training will be given.
Advert number 2104, Job location Hampshire, UNITED KINGDOM
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New Park Manor Hotel
| Lyndhurst Road
Brockenhurst,
New Forest
SO42 7QH
Hampshire
UNITED KINGDOM
Client Web Site
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