head reception,permanent position, starting from 11/05/2010 onwards
Central Reservations Agent: Our Central Support office is based at the Barcelo Hinckley Island Hotel. Join our busy Central Reservations Team and you'll need to be able to deal with people in a polite and professional manner. You'll be taking reservations and dealing with internet enquiries. You'll also need to ensure that at the end of the day all balances are correct and that all reservations are entered correctly. You'll need to be aware of all special offers and be able to maximise every sales opportunity. The office is open 7 days a week and you will be required to cover various shift patterns. To apply you'll need... An excellent telephone manner and clear spoken English Previous customer service experience, ideally over the telephone An eye for detail Proven IT skills, ideally with knowledge of Windows & MS Office To be eligible to live and work in the UK This is a temporary, full-time position. You will be working 5 days out of 7, covering shifts between 8am-9pm Monday - Friday and 10am-6pm Saturday and Sundays.
Advert number 4499, Job location Leicestershire, UNITED KINGDOM
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